Should be good communicator & possess strong HR skills & interpersonal skills.

Must possess strong HR skills.

Should possess strong knowledge in Software.

Should be able to handle Pan India HR process.

Should have strong execution knowledge in Payroll & statutory & attendance part.

Should have knowledge working in Software.

Handle grievances to preserve the company’s reputation.

Should possess good communication and interpersonal skills.

Smart, good market knowledge of south Kolkata projects, confident and self-starter

Contact potential or existing customers to inform about our product

Ask questions to understand customer requirements and close sales

Enter and update customer information in the database

Handle grievances to preserve the company’s reputation

Go the “extra mile” to meet sales quota and facilitate future sales

Keep records of calls and sales and note useful information

Proven experience as telesales representative or other sales/customer service role

Proven track record of successfully meeting sales quota preferably over the phone

Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems

Excellent knowledge of English/Bengali/Hindi

Excellent communication and interpersonal skills

Outstanding negotiation skills with the ability to resolve issues and address complaints

Knowledge of 220 V & 440 V electrical installation

Latest earthing

Knowledge of lightning arrestor

Taking of BOM from single line diagram

Knowledge of ELV implementation

Knowledge of Solar power installation

Preparing of roadster, Call Monitoring, Call Closures, Pitch & Diction improvement, performance analysis, Coordination with the sales team

1. Creation and implementation of an MIS system. Generating various MIS reports for top management so as to assist them in decision making

2. Monitoring and gathering data for generating clean MIS

3.Sharing MIS reports timely

4. Provide industry and client research report

5. Preparing Review Presentations for Sales/ Marketing Budget and revenue generations and Sales Closure.

1. Responsible for answering all incoming and outgoing calls

2. Greet Business visitors and maintaining the log

3. Maintain meet appearance of the reception area, conference rooms, café, and other common areas

4.Overseeing the Housekeeping services as needed

5.Arranging vehicle for clients and maintain the same as per systems

6. Hospitality Management of the guests

1. Conceptualise/develop the strategy for both inbound and outbound call process

2. Manage multiple sales and campaignes ensuring programs are monitored, delivered in a timely manner

3.Supervises team to achieve and exceed sales objectives

4.Creates an assertive pe-sales culture and environment

5. Sets and monitors team metrics and goals.

6. Participates in regular call monitoring for quality purposes and understanding of cuurent buisiness conditions and devising strategy and taking timely corrective actions based on understand of data analysis.

7. Undertakes a range of activities and projects to deliver an exceptional customer experience.

8. Develop, train, and implement operational and sales tools for the team to utilize in day to day management of their team.

9. Develop and implement sales - driven programs to maximize performance and provide appropriate impact analysis to target and quantify ROI.

1. Responsible for Sales of Residential Projects and ensure desired volume through Direct Sales

2.Engage the walk ins and create an aspirational value for the project

3.Follow up on the leads, explaining the product and sourciong of the potential buyers

4.Attending Clients at Site and closing of deals with conscious efforts towards total customer care and satisfaction

5.Regular Sales Follow up and updating in ERP

6.Contributing marketing and sales inputs for building on strategic plans

1. Create Layouts, Concepts of brand material - offline and online, based on principles of good visual design and understanding of typography

2.Exposure to and skilled in digital graphics content - website landing page, emailers, display banners, social media posts

3.Adept at making adaptation & final artworks for different production jobs

4.To work extensively with offline/online marketing team to ensure streamlined & relevant deliveries.

1.Managing post booking customer services till delivery /possession stage

2.Collection of payment dues, against demands generated with construction progress

3. Assisting ciustomers on allotment of Flats, Registration, Cancellation, Bank Loan Issues, Transfer of Deeds, Bank Loan processing of documents

4. Effectively managing customer queries on phone, email & walk ins

5. Co-ordinating with other departments for addressal and resolution of queries.

Consultation coordination & contractor coordination & Site coordination. Rate Analysis. Consultant bill checking. Sanctioned drawing checking. Work order preparation

Knowledge in handling TDS , GST returns , Income Tax returns, Income Tax hearing documentation , BRS , customer/Vendor/Contractors reconcilation

Monitoring activities of various departments to ensure deadlines are met/to ensure submission of report as and when required by MD

Good distribution network control. Good O/S distribution network devise skills.